Fast Shipping and NO Taxes in the USA
Order Confirmation
As soon as you place the order, an order confirmation will be emailed to you. This means we have received your order and payment. As soon as we receive your order, we automatically reach out to our warehouse to confirm the product is in stock and is available for immediate shipment. In rare cases, if the product is on backorder or unavailable, we will contact you immediately and ask if you would like to wait for the product to become available or have your payment refunded. If the item is available for immediate shipment (1-3 business days) we will submit the order for processing and arrange shipment. If the item title shows preorder for your country, your order is preorder. Preorder will ship out in 2 weeks after you placed the order.
Order Shipment
Most products ship within 1 to 3 business days from the date of your order (unless indicated on the product page). We will send you tracking information as soon as it is available. If you do not receive tracking info within 3 business days of your order, feel free to follow up with us via email. If the item title shows preorder for your country, your order is preorder. Preorder will ship out in 20 days.
Shipping
We offer Fast shipping via FedEx, DHL, UPS, or other couriers.
After the order is processed, allow 3 to 7 business days for the product(s) to reach you.
If your tracking number haven't update in 5 days, please contact us to check it.
Shipping time
| Area |
shipping time |
| United States |
3-8 business days |
| Canada |
3-8 business days |
| Australia |
4-8 business days |
| UK |
3-8 business days |
| EU |
3-10 business days |
| Russia |
5-10 business days |
Shipping fee
United States: Shipping fee calculate on check out page(0-120USD)
Canada: Shipping fee calculate on check out page(0-200USD)
Australia: Shipping fee calculate on check out page(0-24USD)
UK: Shipping fee calculate on check out page(0-240USD)
EU: Shipping fee calculate on check out page(0-310USD)
Russia: Shipping fee calculate on check out page(0-4USD)
International Orders
All of our lights can be shipped internationally using FedEx, UPS, USPS, DHL or other couriers. Contact us for the worldwide shipping quote. In this case please allow a couple weeks (or more) for the products to reach you. Items shipped internationally from the China may have VAT, duties, taxes, and/or local charges due at delivery. These charges are the responsibility of the customer and not FAMURS.
SHIPPING DAMAGE ON ARRIVAL
Before signing for your parcel, you need to verify if the light is in good condition. If the light was damaged in shipping, you could refuse the parcel then the shipping company will get it returned to us. Once we get the damaged light, we will reship a new one to you. If it is only a small problem, you can sign it first, and we will give you a refund of 10~20USD or some discount (5%~10%) on your next order.
Warranty
The light can be returned or replaced within 30 days after delivery, in the precondition of non-artificial damage.
90 days ALL FREE warranty. Free components, repairing and service can be provided within 3 months after delivery.
We will send you new items if the products are totally broken since technical or quality matters within 1 years.
3 years of free components can be provided.
3 month -3 year : Free components. Buyer needs pay shipping fees and repairing fees.
